Search for dissertations about: "customer-orientation"
Showing result 6 - 10 of 21 swedish dissertations containing the word customer-orientation.
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6. Towards a new business paradigm - A study of the paper packaging industry
Abstract : An organization aiming to survive on a more challenging or changing market has to adapt or fundamentally change the way it is doing business. For the Swedish forest products industry, and more specifically the paper packaging industry, the market challenges range from saturated home markets, competing materials and increasing production costs, to growth of new markets and more powerful actors in the retail supply chain. READ MORE
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7. Problems in public e-service development
Abstract : This thesis focuses on the general problem of integration and co-operation between business and IT organisations, and on the specific problem of co-ordinating the development process across stovepiped departments that do not collaborate cross-functionally. The purpose is to increase knowledge and understanding about public organisations’ difficulties in meeting their customers’ and the organisation’s needs for electronic services. READ MORE
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8. Corporate consulting for customer solutions : bridging diverging business logics
Abstract : The change from mere product supply to customer solutions, integrated and customized offerings (including e.g. products, software and services), has been argued to be a route to success in the 21st century. READ MORE
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9. Industrialised timber frame housing : managing customisation, change, and information
Abstract : The overall aim of this thesis is to develop an increased understanding of industrialised timber frame housing (timber frame housing construction fully or partially conducted in a controlled environment utilising industrial processes and machinery). Of specific interest is how industrialised timber frame housing companies manage customisation, change, and information. READ MORE
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10. Managing timber procurement in Nordic purchasing sawmills
Abstract : Procurement of sawlogs to purchasing sawmills represents a basic strategic business process. The properties of inbound sawlogs are decisive for the output of sawn products and the cost of raw material contributes substantially to the cost of the final product. READ MORE