Search for dissertations about: "customer-supplier relationships"

Showing result 1 - 5 of 6 swedish dissertations containing the words customer-supplier relationships.

  1. 1. Developing collaborative customer-supplier relationships through value co-creation

    Author : Nina Hasche; Claes Hultman; Björn Bjerke; Örebro universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; value co-creation; perceived value; expected value; desired value; unanticipated value; received value; business markets; customer-supplier relationships; collaboration; Business studies; Företagsekonomi; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Business Studies; Företagsekonomi;

    Abstract : The purpose of this study is to create understanding of the value co-creating process in business relationships, where the dyadic relationship is in focus and both the customer’s and the supplier’s view of the value co-creating process is of interest. In the introductory chapter, it is assumed that the ultimate goal of business logic is to create value, and value co-creation can be regarded as the essential reason why a customer and a supplier engage in a business relationship. READ MORE

  2. 2. Value co-creating processes in international business relationships : three empirical studies of cooperation between Chinese customers  and Swedish suppliers

    Author : Nina Hasche; Claes Hultman; Jörgen Elbe; Björn Bjerke; Amjad Hadjikahni; Örebro universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; value; co-creation; perceptions; interaction; co-operation; process; international business relationships; China; Business Studies; Företagsekonomi;

    Abstract : This thesis focuses on value co-creating processes in international business relationships, where customers and suppliers have different frames of reference that create a distance, often expressed in terms of uncertainty between the customer and the supplier. This tension between developing cooperative business relationships in order to co-create value versus handling uncertainty, misunderstandings and conflicts based on perceived distance, makes an interesting arena for exploring how the value co creating process is formed in international business relationships. READ MORE

  3. 3. Management Accounting and Business Relationships from a Supplier Perspective

    Author : Lars Frimanson; Jonas Gerdin; Uppsala universitet; []
    Keywords : ;

    Abstract : Management accounting practices are implicated in inter-organizational configurations because they are part of firms’ ability to compete through cooperative efforts. Prior research emphasizes that customers use management accounting to improve efficiency by controlling and exploiting cost benefits through learning in single customer-supplier relationships. READ MORE

  4. 4. A study of affective relationship commitment and the psychological contract

    Author : Mikael Lövblad; Sveriges lantbruksuniversitet; Sveriges lantbruksuniversitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

    Abstract : Commitment is widely recognized as a crucial component for reaching long term, profitable relationships between firms. This study focuses on one specific dimension of the commitment construct, that of affective relationship commitment, since previous literature has indicated its centrality in achieving positive relationship outcomes. READ MORE

  5. 5. Trust between entrepreneurs and external actors : Sensemaking in organising new business ventures

    Author : Leif Sanner; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; Företagsekonomi; Business studies; Företagsekonomi; Business Studies; företagsekonomi;

    Abstract : This thesis deals with trust for new business ventures. In the literature trust is seen as important for successful establishment of the new venture, but the issue has been neglected so far regarding indepth empirical studies covering the business start and the first few years. READ MORE