Search for dissertations about: "employee attitude"

Found 5 swedish dissertations containing the words employee attitude.

  1. 1. Trust issues : Welfare workers' relationship to their organisation

    Author : Jonas Welander; Kerstin Isaksson; Wanja Astvik; Juliska Wallin; Ildikó Asztalos Morell; Lotta Dellve; Mälardalens högskola; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; employee-organisation relationship; new public management; psychological contracts; job demands; job resources; organisational factors; trust; Working Life Studies; arbetslivsvetenskap;

    Abstract : In the past decades, the public sector has undergone important organisational policy changes, referred to as New Public Management. These management strategies focus on continuous cost improvements and rationalisation of operations. READ MORE

  2. 2. Satisfaction with public transport services

    Author : Margareta Friman; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Public transport; Psykologi; Psychology;

    Abstract : Satisfaction is assumed to be an important cause of attitude change by acting as a mediator between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific performance. One factor is expectations, another one performance, and a third factor disconfirmation of expectations. READ MORE

  3. 3. Effects of critical incidents on consumer satisfaction

    Author : Margareta Friman; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport; Psykologi; Psychology; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport;

    Abstract : Satisfaction is assumed to be an important cause of attitude change by mediating between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific product or service. One factor is expectations, another performance of the product or service, and a third disconfirmation of expectation. READ MORE

  4. 4. Higher education meets private use of social media technologies : An explorative study of students’ use

    Author : Pernilla Josefsson; Stefan Hrastinski; Olle Bälter; Daniel Pargman; Grainne Conole; KTH; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Social Media; Social Media Technologies; Higher Education; Media Technology; Digital Media; Computer Science; Datalogi;

    Abstract : The work in this thesis sets out to explore how students perceive social media use in the context of higher education. More precisely, the focus is on students' use of, experience with, and attitudes toward the integration of social media into their learning environment. READ MORE

  5. 5. Firms and Labor Markets : Essays in Development Economics

    Author : Francesco Loiacono; Jakob Svensson; Andreas Madestam; Tessa Bold; Simon Quinn; Stockholms universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Firms; Labor Markets; Refugees; Social Cohesion; Corruption; Public Procurement; Gender; Credit Markets; RCT; Economics; nationalekonomi;

    Abstract : Matching with the Right Attitude: the Effect of Matching Firms with Refugee WorkersWe study the effect of contact in the workplace on firms' willingness to hire refugees and ultimately on refugees' labor market integration. We run an experiment in Uganda, where treated firms provide an internship of one week to a skilled refugee worker. READ MORE