Search for dissertations about: "employee satisfaction"

Showing result 1 - 5 of 30 swedish dissertations containing the words employee satisfaction.

  1. 1. Satisfaction with public transport services

    Author : Margareta Friman; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Public transport; Psykologi; Psychology;

    Abstract : Satisfaction is assumed to be an important cause of attitude change by acting as a mediator between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific performance. One factor is expectations, another one performance, and a third factor disconfirmation of expectations. READ MORE

  2. 2. Effects of critical incidents on consumer satisfaction

    Author : Margareta Friman; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport; Psykologi; Psychology; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport;

    Abstract : Satisfaction is assumed to be an important cause of attitude change by mediating between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific product or service. One factor is expectations, another performance of the product or service, and a third disconfirmation of expectation. READ MORE

  3. 3. Organizational death and employee motivation : Investigating a plant closure in a multi-plant organization

    Author : Lars Häsänen; Johnny Hellgren; Gunn Johansson; Lena Mårtensson; Stockholms universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Plant closure; closedown; goal theory; goal setting; motivation; organizational death; productivity; efficiency; performance and psychological climate; Psychology; Psykologi; Psychology; psykologi;

    Abstract : Major organizational changes are often connected with a variety of negative outcomes for both employees and the organization alike. As a contrast to this, organizational deaths have instead been associated with increased productivity and motivation to perform, despite certainty of job loss. READ MORE

  4. 4. Office Landscapes for Well-being. Interrelations between employee, activities, spatial attributes and context

    Author : Antonio Cobaleda Cordero; Chalmers tekniska högskola; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; spatial attributes; literature review.; office landscape; office employee; activity theory; office evaluation; case study; qualitative study; well-being;

    Abstract : The study of employee well-being in relation to office landscapes has gained greater interest in the recent years, although research on the construct of well-being has been increasingly developing in the field of Positive Psychology since the 1960s. However, the impact of office landscapes on employee well-being has often been addressed from perspectives such as health, satisfaction, happiness, comfort, etc. READ MORE

  5. 5. Human Resources Management Practices and Employee Job Satisfaction in Private Work Organisations : A Tanzanian Context

    Author : Francis K. Michael; Umeå universitet; []
    Keywords : ;

    Abstract : .... READ MORE