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Showing result 1 - 5 of 591 swedish dissertations matching the above criteria.

  2. 1. A Model for Determinants of Employees' Attraction and Retention in the Banking Industry of Tanzania : Employees' Perspective

    Author : Wilson Mboya; Per Nilsson; Håkan Bohman; Lena Rantakyrö; Umeå universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; Företagsekonomi; företagsekonomi; Business Studies;

    Abstract : Since the liberalization of the economy in early 1980s, Tanzania has witnessed an increased labour mobility in its various sectors and industries of the economy including the banking industry. This situation has been partly contributed by the rapid growth of the private service sector. READ MORE

  4. 2. Ethics at work : Two essays on the firm's moral responsibilities towards its employees

    Author : Dan Munter; Sven Ove Hansson; Lars Lindblom; Gert Helgesson; KTH; []
    Keywords : HUMANIORA; HUMANITIES; ethics; employees; consent; moral responsiblitiy; codes of ethics; philosophy;

    Abstract : Essay I analyses a sample of corporate codes in the Swedish banking sector. The purpose is to investigate the codes’ ethical status. READ MORE

  5. 3. Emotions in service encounters from the perspectives of employees and customers

    Author : Terje Slåtten; Bo Edvardsson; Veronica Liljander; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Emotions; service encounters; employees; customers; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

    Abstract : The overall aim of this thesis is to contribute to deepening and extending our understanding and knowledge of emotions in service encounters by studying it from the two most central human actors in service encounter: (i) the service firm’s employees and (ii) the customer of this firm. This dissertation consist of five separate papers that conceptualize and empirically investigate how different appraisals by employees and customers generate positive and negative emotions, and how types of emotions in service encounters are linked to patterns of behavioural responses. READ MORE

  6. 4. Design of an ICT-Supported Intervention for Occupational Stress Management : Case of Sri Lankan Software Employees

    Author : Manoja Weerasekara; Åsa Smedberg; Annika Vänje; Stockholms universitet; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; ICT; Software Employees; Occupational Stress; Design Science Research; ICT-Supported Stress Management; Sri Lanka; data- och systemvetenskap; Computer and Systems Sciences;

    Abstract : Rapid technological advancements have paved the way for better support for human health and well-being, and ICT-supported occupational stress management is one such growing area. However, this field lacks studies that can provide pragmatic solutions for occupational stress management through the design of artefacts for specific occupational groups, especially in developing countries. READ MORE

  7. 5. Change, production and employees : an integrated model of leadership

    Author : Jouko Arvonen; Stockholms universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Ledarskap; psykologi;

    Abstract : .... READ MORE