Search for dissertations about: "encounters"
Showing result 16 - 20 of 394 swedish dissertations containing the word encounters.
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16. The meaning of living with pain of fibromyalgia type as narrated by affected men, their partners, nurses and physicians
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17. Encountering Parents : Professional Action Styles among Nurses in Pediatric care
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18. Emotions in service encounters from the perspectives of employees and customers
Abstract : The overall aim of this thesis is to contribute to deepening and extending our understanding and knowledge of emotions in service encounters by studying it from the two most central human actors in service encounter: (i) the service firm’s employees and (ii) the customer of this firm. This dissertation consist of five separate papers that conceptualize and empirically investigate how different appraisals by employees and customers generate positive and negative emotions, and how types of emotions in service encounters are linked to patterns of behavioural responses. READ MORE
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19. Gaining Professional Competence for Patient Encounters by Means of a New Understanding
Abstract : Swedish health care is currently facing problems, such as lack of financial resources, staff shortage and dissatisfaction among patients and professionals. Patients’ dissatisfaction was the point of departure for the present study, and one approach dealing with this problem was investigated. READ MORE
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20. Negative experiences of encounters in healthcare
Abstract : A positive encounter is essential to the provision of qualitative healthcare. Experiences of negative encounters in healthcare may affect the patient’s wellbeing and health, and have a negative effect on the patient’s trust in the healthcare system. READ MORE