Search for dissertations about: "experience of room"

Showing result 1 - 5 of 102 swedish dissertations containing the words experience of room.

  1. 1. Drivers of customers' service experiences : a customer perspective on co-creation of restaurant services, focusing on interactions, processes and activities

    Author : Ute Walter; Åsa Öström; Bo Edvardsson; Tore Strandvik; Örebro universitet; []
    Keywords : customer service experience; experience driver; dynamic; restaurant; co-creation; critical incident technique; phone encounters; experience room; servicescape; social interaction; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Culinary Arts and Meal Science; Måltidskunskap; Måltidskunskap; Culinary Arts and Meal Science;

    Abstract : It is essential for service companies to understand how their customer service experiences are formed. This is especially important since service experiences are highly subjective and involve customers cognitively, emotionally and behaviorally. READ MORE

  2. 2. Beyond Cut and Join : Expanding the Creative Role of Film Editing

    Author : Kersti Grunditz Brennan; Juliette Mapp; Karen Pearlman; Ilona Hongisto; Stockholms konstnärliga högskola; []
    Keywords : HUMANIORA; HUMANITIES; Film editing; character; collaboration; filmmaking; artistic research; creative practice research; Degree of Doctor of Philosophy in Fine Arts in Performative and Media Based Practices with Specialisation in Film and Media.; Degree of Doctor of Philosophy in Fine Arts in Performative and Media Based Practices with Specialisation in Film and Media.;

    Abstract : The research project Beyond Cut and Join – Expanding the creative role of film editing comes out of two major observations over decades of professional film editing experience: that a lot of film editing’s potential is untapped in filmmaking, especially in relation to character creation; and that editors’ skills, influence and authorial participation often are misunderstood and undervalued. Through editing practice and writing, this research explores an expanded role of editing by asking: 1. READ MORE

  3. 3. Engineering Quality Feelings : Applications in products, service environments and work systems

    Author : Ebru Ayas; Jörgen Eklund; Shigekazu Ishihara; Tom Childs; KTH; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; ew product development; ergonomics evaluation design for quality; Affective Engineering; servicescape design; product experience;

    Abstract : Contemporary quality issues in product design are moving from materialistic to emotional user fulfillment; comprehensive research is needed to examine quality product feelings. This research is directed toward a deeper understanding of user and customer quality feelings for different product types, including services. READ MORE

  4. 4. Becoming a father : Sources of information, birth preference, and experiences of childbirth and postnatal care

    Author : Margareta Johansson; Ingegerd Hildingsson; Christina Rubertsson; Ingela Rådestad; Marie Berg; Mittuniversitetet; []
    Keywords : Birth experience; Fatherhood; Mode of birth; Postnatal care; Preference; Social support; Transition; Quality of care;

    Abstract : The period of pregnancy and childbirth is an important and sensitive time for men’s upcoming parenthood. Research into fathers’ experiences of childbearing has received less attention compared to maternal experiences. READ MORE

  5. 5. The circle of strength and power : Experiences of empowerment in intensive care

    Author : Ingrid Wåhlin; Ewa Idvall; Anna-Christina Ek; Britt-Marie Ternestedt; Linköpings universitet; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Empowerment; Critical care; Experiences; Relationships; Work satisfaction; Patient; Family; Nurse; Physician; Comparison; Atmosphere; Quality of care; Interview; Intensive care; Intensivvård;

    Abstract : Patients and next of kin in intensive care often experience powerlessness, anxiety and distress and intensive care staff are repeatedly exposed to traumatic situations and demanding events. Empowerment has been described as a process of overcoming a sense of powerlessness and a model through which people may develop a sense of inner strength through connections with others. READ MORE