Search for dissertations about: "health care customer"

Showing result 1 - 5 of 14 swedish dissertations containing the words health care customer.

  2. 1. Health Care Customer Creativity

    Author : Hannah Snyder; Mattias Elg; Lars Witell; Linköpings universitet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer creativity; service innovation; health care; co-creation; customer involvement;

    Abstract : Crafting and stimulating service innovation is considered a main research priority and remains a challenge for service providers. One suggested component of stimulating service innovation is customer creativity. READ MORE

  4. 2. Fathers involved in children with type 1 diabetes : finding the balance between disease control and health promotion

    Author : Åse Boman; Ina Borup; Elisabeth Dahlborg-Lyckhage; Lene Povlsen; Ragnar Hanås; Torill Marie Bogsner Larsen; Högskolan Väst; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; children; fathers’ involvement; health promotion; pediatric diabetes team; type 1; Folkhälsovetenskap; Public health science;

    Abstract : Background:Type I diabetes is a chronic disease that places great demands on the child and family. Parental involvement has been found to be essential for disease outcome. READ MORE

  5. 3. Modelling of Care Processes. The use of Simulation Models for the Design of Health Care Environments

    Author : Lena Marie Elf; Högskolan Dalarna; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; care planning; system dynamics; stroke care process; Planning and construction process; group modelling; health care; modelling and simulation;

    Abstract : The necessity to improve the building design process is stressed in many studies. Communication in the early stages of the process is particularly important and it is suggested that this influences the quality of the whole process. READ MORE

  6. 4. Toward Equity and Value Co-creation in Healthcare

    Author : Erik Olsson; Chalmers tekniska högskola; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; healthcare; value co-creation; quality management; social construction; Equity; action research;

    Abstract : The prevailing inequities within the Swedish healthcare system constitute a major challenge, not the least in cancer care. An international comparison shows that outcomes for Swedish cancer care score highly. READ MORE

  7. 5. Exploring customer needs from a digital healthcare service

    Author : Daan Kabel; Mattias Elg; Jason Martin; Lars Witell; Anders Fundin; Linköpings universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Customer experience; Digital service quality; E-health; mHealth; Voice of the customer; Electronic word-of-mouth; Method comparison;

    Abstract : Cost-effectively capturing and understanding customer needs allows a firm to stay synchronized with the market, to stay ahead of competitors, and to enable service innovation. Traditional qualitative market research methods, such as interviews and focus groups are well-known methods for identifying and capturing customer needs but can be costly, tedious, time-consuming, and can require intensive collaboration with customers. READ MORE