Search for dissertations about: "human service management"

Showing result 1 - 5 of 116 swedish dissertations containing the words human service management.

  1. 1. Credit Intelligence in Banks - Managing Credit Relationships with Small Firms

    Author : Katarina Svensson Kling; Företagsekonomiska institutionen; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; small firm; service; network; interaction; decision style; information management; relationship; Credit management; credit intelligence; bank; Management of enterprises; Företagsledning; management;

    Abstract : The competition in the banking industry has during the last decades been intensified resulting in smaller interest margins. As a consequence, the resources spent on each credit customer have had to be decreased, resulting in less interaction and a perceived limited access to valuable information. READ MORE

  2. 2. Governing from Above : Solid Waste Management in Nigeria's New Capital City of Abuja

    Author : Onyanta Adama; Gunilla Andrae; Kristian Stokke; Stockholms universitet; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; governance; space; place; solid waste management; relocated capital city; Abuja; Nigeria; Human geography; Kulturgeografi; Human Geography; kulturgeografi;

    Abstract : This doctoral dissertation examines how the symbolic character of a relocated capital city influences and intersects with local conditions to shape the governance structure and relations in service delivery. The focus is on Abuja, the new capital city of Nigeria, and the sector studied is solid waste management. READ MORE

  3. 3. Design for Service: A framework for articulating designers’ contribution as interpreter of users’ experience

    Author : Katarina Wetter Edman; Göteborgs universitet; Göteborgs universitet; Gothenburg University; []
    Keywords : HUMANIORA; HUMANITIES; NATURAL SCIENCES; NATURVETENSKAP; NATURVETENSKAP; NATURAL SCIENCES; Design for Service; design practice; service logic; service design; user involvement user centered design; materialization; narrative; experience; design for service; user involvement; user-centered design; narrative experience;

    Abstract : During the past approximately 15 years designers have paid increasing attention to service and changes in our society, resulting in a new design discipline – service design. In parallel, designers’ contributions to service development and innovation have been brought forward, often emphasizing designers’ capability of involving users, acting in and through multidisciplinary teams and using visualization skills in these situations. READ MORE

  4. 4. Knowing and the art of IT management : an inquiry into work practices in one-stop shops

    Author : Sara Eriksén; Institutionen för informatik; []
    Keywords : NATURAL SCIENCES; NATURVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; NATURVETENSKAP; SAMHÄLLSVETENSKAP; NATURAL SCIENCES; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Knowing; work practice; public service; one-stop shops; it management; systems theory; Informatics; IT management; Informatik; systemteori;

    Abstract : New information technology is developing faster than the models, metaphors and methods in use for conceptualizing the sharing and managing of information in organizations, in communities and in society in general. The way we utilize information technology today does not seem to succeed in supporting the everyday work practices through which organizations accomplish their work. READ MORE

  5. 5. Managing Human Service Organizations

    Author : Christian Jacobsson; Göteborgs universitet; Göteborgs universitet; Gothenburg University; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Human service organizations; management teams; coordination of work; stress management; goals; feedback; control at work;

    Abstract : The aim of this thesis was to study management in human service organizations with regard to aspects of organizational strategy, organizational structure and individual behavior. The thesis is based on four studies, Study I deal with the strategic perspective, Study II explores organizational structure in terms of coordination of work, Studies III and IV focus on aspects related to individual behavior in operative work. READ MORE