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Showing result 1 - 5 of 142 swedish dissertations matching the above criteria.
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1. Credit Intelligence in Banks - Managing Credit Relationships with Small Firms
Abstract : The competition in the banking industry has during the last decades been intensified resulting in smaller interest margins. As a consequence, the resources spent on each credit customer have had to be decreased, resulting in less interaction and a perceived limited access to valuable information. READ MORE
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2. Governing from Above : Solid Waste Management in Nigeria's New Capital City of Abuja
Abstract : This doctoral dissertation examines how the symbolic character of a relocated capital city influences and intersects with local conditions to shape the governance structure and relations in service delivery. The focus is on Abuja, the new capital city of Nigeria, and the sector studied is solid waste management. READ MORE
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3. Design for Service: A framework for articulating designers’ contribution as interpreter of users’ experience
Abstract : During the past approximately 15 years designers have paid increasing attention to service and changes in our society, resulting in a new design discipline – service design. In parallel, designers’ contributions to service development and innovation have been brought forward, often emphasizing designers’ capability of involving users, acting in and through multidisciplinary teams and using visualization skills in these situations. READ MORE
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4. Managing Human Service Organizations
Abstract : The aim of this thesis was to study management in human service organizations with regard to aspects of organizational strategy, organizational structure and individual behavior. The thesis is based on four studies, Study I deal with the strategic perspective, Study II explores organizational structure in terms of coordination of work, Studies III and IV focus on aspects related to individual behavior in operative work. READ MORE
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5. Globalisation and Competitive Sustenance of Born Global : Evidence from Indian knowledge-intensive service industry
Abstract : The survival and sustained competitiveness of born global firms constitute a complex and dynamic process that evolves under conditions of disruptive change and pervasive uncertainty. To date, whereas much of the research in the area has focused on the early and rapid internationalisation stages of the development of born global firms, it is not clear how these firms manage to survive the challenges of the early internationalisation stage and gain a sustainable competitive position in the global economy. READ MORE