Search for dissertations about: "incidents"

Showing result 1 - 5 of 172 swedish dissertations containing the word incidents.

2. 1. Methodology for Assessing Learning from Incidents - a Process Industry Perspective

   Author : Anders Jacobsson; Avdelningen för Brandteknik; []
   Keywords : Accidents; Incidents; Learning from incidents; Learning cycle; Lesson learned; Process industry;

   Abstract : Learning from incidents (from minor disturbances to major accidents) is considered one of the most important ways in the process industry to learn from experiences for improving safety performance. Most companies have a formal incident learning system and considerable resources are used for reporting incidents and for utilising these experiences to prevent future incidents. READ MORE

4. 2. Saving lives during major underground mining incidents : becoming prepared for a collaborative response

   Author : Sofia Karlsson; Magnus Hultin; Britt-Inger Saveman; Lina Gyllencreutz; Erna Danielsson; Umeå universitet; []
   Keywords : MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Major incidents; preparedness; collaboration; underground mine fires; emergency medical service; rescue service; mining company; full-scale exercises; collaboration project;

   Abstract : Background: Major incidents in underground mines are uncommon, but they can have severe consequences. In Sweden, the municipal rescue service and the regional emergency medical service (EMS) are dispatched to mining incidents, and together with the privately owned/state owned mineral and metalliferous mining company they perform a rescue operation. READ MORE

5. 3. Effects of Critical Incidents on Consumer Satisfaction

   Author : Margareta Friman; Göteborgs universitet; Göteborgs universitet; Gothenburg University; []
   Keywords : Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport; Perceived service quality; Psykologi; Psychology;

   Abstract : Satisfaction is assumed to be an important cause of attitude change by mediating between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific product or service. One factor is expectations, another performance of the product or service, and a third disconfirmation of expectation. READ MORE

6. 4. Maintenance-related incidents and accidents : aspects of hazard identification

   Author : Mattias Holmgren; Luleå tekniska universitet; []
   Keywords : ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; TEKNIK OCH TEKNOLOGIER; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; ENGINEERING AND TECHNOLOGY; Kvalitetsteknik; Quality Technology and Management; Drift och underhållsteknik; Operation and Maintenance;

   Abstract : The satisfaction of stakeholders depends upon the fulfilment of their requirements. Two important stakeholder requirements related to technical systems are dependability and safety. However, system operation will gradually impair its performance leading to potentially hazardous states of the system. READ MORE

7. 5. Experience feedback in practice

   Author : Anna-Karin Lindberg; Sven Ove Hansson; Ann Enander; KTH; []
   Keywords : HUMANITIES; HUMANIORA; HUMANIORA; HUMANITIES; Experience feedback; accidents; incidents; accident investigations; CHAIN model; learning process.; Philosophy subjects; Filosofiämnen;

   Abstract : The subject of this licentiate thesis is experience feedback from accidents and incidents. The thesis aims to contribute to an understanding of how the learning processes within organizations, companies and authorities could be improved. READ MORE