Search for dissertations about: "internet service provider"

Showing result 1 - 5 of 25 swedish dissertations containing the words internet service provider.

2. 1. IT Service Delivery in Nicaraguan Internet Service Providers : analysis and Assessment

   Author : Will Johnny Flores Delgadillo; Paul Johannesson; Lazar Rusu; Eva Söderström; KTH; []
   Keywords : NATURVETENSKAP; NATURAL SCIENCES; IT; service delivery; Internet service provider; Information technology; Informationsteknik; SRA - ICT; SRA - Informations- och kommunikationsteknik;

   Abstract :   The thesis addresses the research question: How to describe, understand, and explain IT service delivery? Based on the research question, the following research questions were derived:  How to analyse IT service delivery based on ITIL in order to determine its current situation? How to formalize elements of IT service delivery in maturity level that can be used to assess its current status? These research questions are answered by two IT artefacts: an analysis method and a maturity model for IT service delivery. Both of them are constructed by design-science research guidelines. READ MORE

4. 2. Self-Service Recovery

   Author : Niklas Johansson; Anders G. Nilsson; Bo Edvardsson; Sten Carlsson; Jan Lindvall; Karlstads universitet; []
   Keywords : NATURVETENSKAP; NATURAL SCIENCES; Service recovery; self-service technology; self-service recovery; IT-enabler; value creation; Informatics; Informatik; Information Systems; Informatik;

   Abstract : Service recovery is about problems. What happens when customers experience problems? Well, sometimes customers complain to the one responsible for the service. Sometimes customers do not complain but instead tell somebody else about the problem, possibly leading to a bad reputation for the one responsible for the service. READ MORE

5. 3. Realizing High Performance NFV Service Chains

   Author : Georgios P. Katsikas; Dejan Kostic; Gerald Maguire Jr.; Fabian Schneider; KTH; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; NFV; service chains; profiler; scheduling; multiplexing; synthesis; line-rate; 40 Gbps; NFV; service kedjor; profilering; planläggningsstrategier; syntetiserade; 40 Gbps; Informations- och kommunikationsteknik; Information and Communication Technology; Computer Science; Datalogi;

   Abstract : Network functions (NFs) hold a key role in networks, offering in-network services, such as enhanced performance, policy enforcement, and security. Traditionally, NFs have been implemented in specialized, thus expensive hardware. READ MORE

6. 4. Towards Interoperable Industrial Internet of Things : An On-Demand Multi-Protocol Translator Service

   Author : Hasan Derhamy; Luleå tekniska universitet; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industriell elektronik; Industrial Electronics;

   Abstract : The Industrial Internet of Things (IIoT) is the result of the intersection between advancements in technology and the demand for more efficient and sustainable industry. Technology has provided a means for a large and heterogeneous collection of networks, devices, developers, owners, users and other stakeholders. READ MORE

7. 5. The impacts of network effects and multi-service provision on consumer switching costs in the Swedish telecommunications market

   Author : Pratompong Srinuan; Chalmers tekniska högskola; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; broadband Internet; switching costs; tariff-mediated network effects; local network effects; calling clubs; Sweden; multiple-service; termination-based price discrimination;

   Abstract : The Swedish telecommunications market has been liberalised since 1990s. Liberalisation gave an opportunity to several new entrants to enter to the market. Consumers also gained benefits from more telecom providers and services to choose from, and lower telecom prices. READ MORE