Search for dissertations about: "local authority service delivery"

Found 1 swedish dissertation containing the words local authority service delivery.

2. 1. Toward ICT-enabled Co-production for Effective Crisis and Emergency Response

   Author : Elina Ramsell; Sofie Pilemalm; Ida Lindgren; Elin Wihlborg; Urban Nuldén; Linköpings universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; crisis and emergency response; ICT development; digitalization; enduser involvement; co-production; unaffiliated citizen volunteers; co-production; civila frivilliga; olyckor kris respons; användarcentrerad informationssystemutveckling; digitalisering;

   Abstract : In contemporary society, public services struggle to maintain a high quality of service if the authority responsible for the service delivery experiences resource deficit and increased uncertainties and vulnerabilities. This thesis explores how information and communication technology (ICT) can enable new types of network collaborations – co-production – between government (municipalities) and citizens, for a more effective crisis and emergency response. READ MORE