Search for dissertations about: "postal services"

Showing result 1 - 5 of 23 swedish dissertations containing the words postal services.

2. 1. Deregulation and Internet : New challenges to postal services in Sweden

   Author : Peter Andersson; Lars Ingelstam; Linköpings universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; postal services; deregulation; Internet; e-mail; liberalisation; institutional change; entry; competition; efficiency; Postväsen Sverige; Avreglering; E-post; Internet; INTERDISCIPLINARY RESEARCH AREAS; TVÄRVETENSKAPLIGA FORSKNINGSOMRÅDEN;

   Abstract : The postal system is an old communication technology, now subject to internal competition from potential entrants and external from technological substitutes. This is a study of how the postal industry in Sweden responds to the dual challenge from deregulation and the Internet.The liberalisation process lasted throughout the 1990's. READ MORE

4. 2. Socioeconomic evaluation of postal and telecommunication services for disabled persons : applications to text telephone and videophone relay services

   Author : Ulla-Christel Götherström; Linköpings universitet; []
   Keywords : Socioeconomic model; costs; post- and telecommunication services; disability; sign language; quality of life; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP;

   Abstract : Introduction: The Swedish National Post and Telecom Agency provides services in the postal and telecommunication field aimed at several groups of disabled persons in Sweden. The services included in this study were the text telephone relay service and the videophone relay service. READ MORE

5. 3. Health-promoting health services : personal health documents and empowerment

   Author : Lars Jerdén; Lars Weinehall; Erik Bergström; Gunilla Burell; Charli Eriksson; Umeå universitet; []
   Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Empowerment; health promotion; health behaviour; self-rated health; medical records; adolescents; health services; primary health care; nursing; cost-effectiveness; Epidemiology; Epidemiologi;

   Abstract : In 2003, the Swedish Parliament adopted a national public health policy that included the domain - “A more health-promoting health service”. Strategies and tools are needed in the work to reorient health services. Personal health documents are documents concerning a person’s health, and are owned by the individual. READ MORE

6. 4. The Role of Service Guarantees in Managing Services

   Author : Sara Björlin Lidén; Bo Edvardsson; Robert Johnston; Karlstads universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service Guarantee; Service Recovery; Service Development; Service Management; Mystery Shopping; Focus Group Interview; Public Transport; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

   Abstract : Service guarantees have been argued to have many roles in managing services, for instance signal service quality, attract new customers, increase satisfaction and retention, and to differentiate the company from its competitors. Despite a growing interest from service organizations, research on service guarantees has been surprisingly scarce. READ MORE

7. 5. Cold feet in children with neurological disorders

   Author : Lena Svedberg; Göteborgs universitet; []
   Keywords : Skin temperature; Acupuncture; Autonomic dysfunction; Cerebral palsy; Spinal cord disorders; Pain; Constipation; Well-being; Parental health; Parental mood; Restricted time; Services support; Sleeping disorders;

   Abstract : These studies focused on presence of cold feet in children with neurological disorders and raised the questions: Does acupuncture affect skin temperature? Are cold feet a general symptom in children with neurological disorders? Are cold feet associated with other symptoms? What are the moods, health, and daily life experiences of these children’s parents? Study I assessed effects of acupuncture on skin temperature in children with neurological disorders. The study was of pilot character, to determine if further investigation in a larger, well-characterised group could be worthwhile. READ MORE