Search for dissertations about: "professional service"

Showing result 1 - 5 of 140 swedish dissertations containing the words professional service.

  2. 1. CAD adoption in the Swedish architectural industry : IT and the professional service sector

    Author : Gert-Olof Boström; Umeå universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; professional service; information technology; service quality; competitive advantage; bottomlines; management visions; industry structure; dynamic service quality; CAD; architectural firms; innovation; Arkitektkontor; Informationsteknik; Datorstödd konstruktion; Sverige;

    Abstract : The adoption of information technology (IT) is an intensive and ongoing process in society. All types of firms, but especially service firms, tend to adopt IT. Professional services, a sub-section of the service sector, are heavy users of IT. These firms are special because their business builds on the knowledge of the people in the firm. READ MORE

  4. 2. Balancing structure and flexibility in the ambulance service : the pursuit of professional judgement in caring and learning

    Author : Kim Wallin; Ulrica Hörberg; Anders Bremer; Carina Werkander Harstäde; Jan Nilsson; Linnéuniversitetet; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Ambulance service; caring; clinical practice; further education; learning; registered nurses; phronesis; preceptor; professional development; professional judgement; students; supervision.; Vårdvetenskap; Caring Science;

    Abstract : The overall aim of this thesis was to describe the conditions for learning inthe ambulance service during clinical practice, and to develop an understanding of how to support the professional development of caring in this context.The findings of this thesis are based on four qualitative interview studies. READ MORE

  5. 3. Anaesthetists and Professional Excellence : Specialist and Trainee Anaesthetists’ Understanding of their Work as a Basis for Professional Development, a Qualitative Study

    Author : Jan Larsson; Urban Rosenqvist; Inger Holmström; Ference Marton; Uppsala universitet; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Health services research; Professional training; competence; anaesthesiology; phenomenography; phenomenology; Hälso- och sjukvårdsforskning; Health and medical services in society; Hälso- och sjukvård i samhället;

    Abstract : Why do some anaesthetists perform a better job than others? Why do some trainees grow faster in their professional role than others? These are important questions when the education of anaesthetists is so topical. Research in work pedagogy has shown that competence is related to the way professionals understand their work; the two first interview studies of this thesis are about understanding work. READ MORE

  6. 4. Critical Business Episodes : The Criticality of Damage Adjustment Processes in Insurance Relationships

    Author : Mikael Gidhagen; Bo Edvardsson; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; business-to-business; claim settlement; corporate insurance; critical episode; critical incident; customer relationship; damage adjustment; feeling of security; financial services; insurance; insurance marketing; insurance relationship; intangibility; loss; marketing; professional services; relationship; relationship character; relationship context; relationship development; relationship marketing; relationship quality; service; services marketing; service quality; Företagsekonomi; Business studies; Företagsekonomi; Business Studies; företagsekonomi;

    Abstract : Corporate insurance relationships involve a highly intangible professional service which provides the corporate customer with risk reduction. Insurance services are here defined as being composed of two elements: the delivery of a feeling of security, and, in the event of a loss, the damage adjustment and claim settlement. READ MORE

  7. 5. Workplace Learning in Interactive Service Work: Coming to Practice Differently in the Connected Service Encounter

    Author : Charlotte Arkenback; Göteborgs universitet; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; digitalisation; workplace learning; interactive service work; emotional labour; service encounter; retail salesperson; theory of practice architectures; connected service encounter;

    Abstract : We increasingly live in a world where human and digital work and activities are intertwined in so-called digital networks, which implies changes to the skills demanded by human labour. Traditionally, the professional encounter between a service provider and a customer, client or learner has been conceptualised as ‘a game between people’, with little interference from technologies of any sort. READ MORE