Search for dissertations about: "public service"

Showing result 11 - 15 of 486 swedish dissertations containing the words public service.

2. 11. Local Values and e-Government - Continuity and Change in Public Administration : Implementing Public e-Services in Two Swedish Municipalities

   Author : Gabriella Jansson; Elin Wihlborg; Gissur Ó Erlingsson; Joachim Åström; Linköpings universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; e-government; public e-services; ICT; IT; public administration; public organization; municipality; reform; implementation; institutionalism; values; Political science; Statsvetenskap;

   Abstract : E-government, the use of information and communication technology in public administration, is often presented as a multifaceted reform with powerful transforming potential. E-government currently embodies both hopes of more efficient public administration and fears that an overemphasis on efficiency will neglect the democratic values of public administration. READ MORE

4. 12. Co-creation of Value in Public Transportation - A Quality Management Perspective

   Author : Åsa Rönnbäck; Chalmers tekniska högskola; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; public transportation; quality management systems; self-assessment; public procurement; value creation; quality management; Action research;

   Abstract : Outsourcing service provision as a business strategy has become increasingly popular. This has resulted in new managerial challenges in terms of creating value for customers. The establishment of these inter-organisational relationships has resulted in additional actors, who perform a greater number of increasingly complex activities. READ MORE

5. 13. Enacting, Enabling, and Embracing Market Orientation : A study of Public–Private Dyads

   Author : Sofia Molander; Markus Fellesson; Rolf Rönning; Karlstads universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; market orientation; public service; public-private relationships; public procurement; public transport; collaboration; coordination; Business Administration; Företagsekonomi;

   Abstract : This thesis contributes to an increased understanding of how public–private dyads enact (“what”), enable (“how”), and embrace (“why”) market orientation. Drawing on a multi-year study of Swedish public transport, the thesis shows that the nature of the relationship between public and private organizations plays an important role in how market orientation is undertaken in dyadic practice. READ MORE

6. 14. Studies in Local Public Transport Demand

   Author : Johan Holmgren; Jan Owen Jansson; Lars Westin; Linköpings universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Public transport; Demand; Elasticity; Price; Service; Time series; Panel data; Kollektivtrafik; Efterfrågan; Elasticitet; Pris; Trafikutbud; Inkomst; Bilinnehav; Tidsserieanalys; Paneldata; Economics; Nationalekonomi;

   Abstract : This thesis consists of four papers where the overall purpose is to contribute to the understanding of how local public transport demand is affected by different factors. An underlying theme running trough the thesis is the two-way relationship between public transport demand and the service level caused by the fact that capacity and quality are joint products. READ MORE

7. 15. Patient and public involvement in hospital quality improvement interventions : the mechanisms, monitoring and management

   Author : Carolina Bergerum; Maria Wolmesjö; Johan Thor; Christina Petersson; Christine Kumlien; Jönköping University; []
   Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; clinical microsystem; co-production; hospital organisation; improvement science; patient and public involvement; programme theory; public service operations management; quality improvement; service-dominant logic; Health Care Service and Management; Health Policy and Services and Health Economy; Hälso- och sjukvårdsorganisation; hälsopolitik och hälsoekonomi;

   Abstract : This dissertation focuses on the mechanisms, monitoring and management of patient and public involvement in hospital quality improvement (QI) interventions. Findings from a literature review generated an initial programme theory (PT) on active patient involvement in healthcare QI interventions (Paper 1). READ MORE