Search for dissertations about: "queue satisfaction"

Found 2 swedish dissertations containing the words queue satisfaction.

  2. 1. Architectural Evolution of Intelligent Transport Systems (ITS) using Cloud Computing

    Author : Robayet Nasim; Andreas Kassler; Anna Brunström; Franz J. Hauck; Karlstads universitet; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; ITS; cloud computing; OpenStack; virtualization; asynchronous communication; publish subscribe system; scalability; distributed architecture; QoS; latency.; Computer Science; Datavetenskap;

    Abstract : With the advent of Smart Cities, Intelligent Transport System (ITS) has become an efficient way of offering an accessible, safe, and sustainable transportation system. Utilizing advances in Information and Communication Technology (ICT), ITS can maximize the capacity of existing transportation system without building new infrastructure. READ MORE

  4. 2. Self Services and Disservices : Improving Avatars with Co-Design

    Author : Håkan Alm; Högskolan i Borås; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Co-Design; Avatar; e-Services; Self Service Technologies; Informatik;

    Abstract : Corporations and government agencies that use Avatars claim there are substantial benefits for using them in their respective organizations; including 24/7 service availability, quick answers without a phone queue, and improved consistency in the responses provided. “There are also potential cost savings by having an Avatar answering questions compared to using personnel” (Lind and Salomonson, 2006). READ MORE