Search for dissertations about: "service design"

Showing result 16 - 20 of 832 swedish dissertations containing the words service design.

  2. 16. Building Design Capability in the Public Sector : Expanding the Horizons of Development

    Author : Lisa Malmberg; Stefan Holmlid; Fredrik Tell; Johan Åberg; Per-Anders Hillgren; Linköpings universitet; []
    Keywords : HUMANIORA; HUMANITIES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Design capability; organizational learning; absorptive capacity; public sector;

    Abstract : Public sector organizations are in need of new approaches to development and innovation. There is a need to develop a capability to better understand priorities, needs and wishes of public sector service users and become more proactive, in order to meet the demands on keeping costs down and quality high. READ MORE

  4. 17. Understanding and Supporting Product-Service System Designing : Preliminary Insights and Support for Designing Resource-Efficient and Effective Solutions

    Author : Abhijna Neramballi; Tomohiko Sakao; Mattias Lindahl; Philip Cash; Linköpings universitet; []
    Keywords : HUMANIORA; HUMANITIES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY;

    Abstract : This licentiate thesis aims to establish the basis for scientifically understanding and supporting the cognitive processes involved in the conceptual design of resource- efficient and effective product-service systems (PSSs). The research carried out is transdisciplinary in nature and includes both prescriptive and descriptive studies. READ MORE

  5. 18. Service concept design

    Author : Fred Persson; Luleå tekniska universitet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Datorstödd maskinkonstruktion; Computer Aided Design;

    Abstract : Manufacturing companies are continuously experiencing tougher competition; to meet this challenge a trend is to offer functional products. A functional product is a total care offer consisting of capital intensive hardware integrated with its accompanying services needed to keep it operational. READ MORE

  6. 19. Conceptualising Prototypes in Service Design

    Author : Johan Blomkvist; Stefan Holmlid; Ylva Fernaeus; Linköpings universitet; []
    Keywords : Service design; Prototyping; Thesis; Service Prototyping; TECHNOLOGY; TEKNIKVETENSKAP;

    Abstract : To date, service prototyping has been discussed academically as an unproblematic add-on to existing prototyping techniques, or as methods for prototyping social interaction. In fact, most of the knowledge on how services are prototyped comes from organisations and practicing design consultants. READ MORE

  7. 20. Service-based Processes : Design for business and technology

    Author : Martin Henkel; Paul Johannesson; Michel Leonard; KTH; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Business Process Models; Service Oriented Computing; SOC; SOA; Service Engineering; Computer and systems science; Data- och systemvetenskap;

    Abstract : The concepts of processes and services can be used to structure both businesses and software systems. From a business perspective, the use of processes promises efficient management of organizations. READ MORE