Search for dissertations about: "service guarantee"

Showing result 1 - 5 of 37 swedish dissertations containing the words service guarantee.

  1. 1. The Role of Service Guarantees in Managing Services

    Author : Sara Björlin Lidén; Karlstads universitet.; [2004]
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Service Guarantee; Service Recovery; Service Development; Service Management; Mystery Shopping; Focus Group Interview; Public Transport; SOCIAL SCIENCES Business and economics Business studies; SAMHÄLLSVETENSKAP Ekonomi Företagsekonomi; Business Administration; Företagsekonomi;

    Abstract : Service guarantees have been argued to have many roles in managing services, for instance signal service quality, attract new customers, increase satisfaction and retention, and to differentiate the company from its competitors. Despite a growing interest from service organizations, research on service guarantees has been surprisingly scarce. READ MORE

  2. 2. Formal Approaches for Behavioral Modeling and Analysis of Design-time Services and Service Negotiations

    University dissertation from Västerås : Mälardalen University

    Author : Aida Čaušević; Mälardalens högskola.; [2014]
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Service-Oriented Systems; Formal modeling and Analysis; Service; Service Composition; Service Negotiation; Computer Science; datavetenskap;

    Abstract : During the past decade service-orientation has become a popular design paradigm, offering an approach in which services are the functional building blocks. Services are self-contained units of composition, built to be invoked, composed, and destroyed on (user) demand. READ MORE

  3. 3. Formal Approaches to Service-oriented Design From Behavioral Modeling to Service Analysis

    University dissertation from Västerås : Mälardalen University

    Author : Aida Čaušević; Mälardalens högskola.; [2011]
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; service-oriented software engineering; formal modeling; service-oriented systems; resources; analysis; behavior; correctness check; TECHNOLOGY Information technology Computer science; TEKNIKVETENSKAP Informationsteknik Datavetenskap; Computer Science; datavetenskap;

    Abstract : Service-oriented systems (SOS) have recently emerged as context-independent component-based systems. In contrast to components, services can be created, invoked, composed and destroyed at run-time. Services are assumed to be platform independent and available for use within heterogeneous applications. READ MORE

  4. 4. Performance, Isolation and Service Guarantees in Virtualized Network Functions

    University dissertation from KTH Royal Institute of Technology

    Author : Muhammad Siraj Rathore; KTH.; [2017]
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; NFV; virtual router; service guarantee; scheduling; rate control; Datalogi; Computer Science;

    Abstract : A network is generally a collection of different hardware-based network devices carrying out various network functions, (NF). These NF implementations are special purpose and expensive. Network function virtualization (NFV) is an alternative which uses software-based implementation of NFs in inexpensive commodity servers. READ MORE

  5. 5. Maximum Waiting-time Guarantee - a remedy to long waiting lists? Assessment of the Swedish Waiting-time Guarantee Policy 1992-1996

    University dissertation from Uppsala : Acta Universitatis Upsaliensis

    Author : Marianne Hanning; Uppsala universitet.; [2005]
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Health services research; Health Services Research; Waiting lists; Health Policy; Evaluation; Maximum Waiting-time Guarantee; Hälso- och sjukvårdsforskning; INTERDISCIPLINARY RESEARCH AREAS Health and medical services in society; TVÄRVETENSKAPLIGA FORSKNINGSOMRÅDEN Hälso- och sjukvård i samhället;

    Abstract : Lengthy waiting times have been a problem in Swedish health services for many years. In 1992, Sweden implemented a national maximum waiting-time guarantee (MWG) through an agreement between the Swedish Government and the Federation of Swedish County Councils. READ MORE