Search for dissertations about: "service industries"
Showing result 1 - 5 of 100 swedish dissertations containing the words service industries.
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1. Service Logic in Digitalized Product Platforms : A Study of Digital Service Innovation in the Vehicle Industry
Abstract : The digitalization of products has become an important driver for service innovation in manufacturing firms. The embedding of digital technology in previously non-digital products creates digitalized product platforms that enable digital service innovation. READ MORE
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2. Innovative Security Business : Innovation, Standardization, and Industry Dynamics in the Swedish Security Sector, 1992–2012
Abstract : The overall aim of this dissertation is to generate new knowledge on innovation output and standardization in industries where innovation output typically is considered sparse. This is done through the longitudinal study of the Swedish security guard industry and security sector 1992-2012. READ MORE
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3. Persistent Digital Service Encounters : Challenges of organizational use of social media in a hotel chain
Abstract : The emergence of social media has in many ways changed how individuals interact, communicate and also consume online. Due to the massive, world wide use of social media, organizations are starting to use social media in order to be present where their customers are. READ MORE
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4. The Customer's Role in New Service Development
Abstract : Given today’s industry dynamics, new service development is becoming increasingly important to the competitiveness, growth, and survival of organizations. Unfortunately, new service development has proven to be a complex and difficult task. READ MORE
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5. Toward resilient product-based service supply chains
Abstract : Circular economies represent a step toward breaking the linear production model in supply chains. As drivers of enhanced circularity, product-based service (PBS) offerings extend and/or intensify the utilization period of products and thus decelerate the flow of resources. READ MORE