Search for dissertations about: "service industries"

Showing result 6 - 10 of 100 swedish dissertations containing the words service industries.

2. 6. Transport Efficiency: Analysing the Transport Service Triad

   Author : Victor Eriksson; Chalmers tekniska högskola; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; transport service; transport efficiency; activities; freight transport; transport service triad; triad; business relationships; actors; industrial network approach; resources;

   Abstract : This thesis deals with transport services and transport efficiency. There are growing environmental concerns for many industries and the freight transport industry in particular faces challenges in reducing its CO2 emissions. READ MORE

4. 7. Enhancing the Industrial Service Offering : New Requirements on Content and Processes

   Author : Christian Kowalkowski; Staffan Brege; Per-Olof Brehmer; Lars Witell; Linköpings universitet; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Industrial service offerings; Bundling; Customer relationships; Process interfaces; Industrial organisation; administration and economics; Industriell organisation; administration och ekonomi;

   Abstract : The overall purpose of this thesis is to describe and analyse how capital goods manufacturers can enhance their industrial service offering.The theoretical basis of this research is found in services marketing, recognising co-creation of value, that the service process is an open production system and that the customer determines value as the manufacturer can only offer value propositions. READ MORE

5. 8. Managing Human Service Organizations

   Author : Christian Jacobsson; Göteborgs universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Human service organizations; management teams; coordination of work; stress management; goals; feedback; control at work;

   Abstract : The aim of this thesis was to study management in human service organizations with regard to aspects of organizational strategy, organizational structure and individual behavior. The thesis is based on four studies, Study I deal with the strategic perspective, Study II explores organizational structure in terms of coordination of work, Studies III and IV focus on aspects related to individual behavior in operative work. READ MORE

6. 9. Innovating Innovation : Understanding the Role of Service Design in Service Innovation

   Author : Ana Kuštrak Korper; Stefan Holmlid; Lia Patrício; Johanna Gummerus; Linköpings universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES;

   Abstract : Organizations across industries and sectors are seeking novel ways to innovate that can address the complex environments in which they operate. The complexity is reflected in an increasing focus on service innovation as the main growth trajectory, which entails ongoing infusion of technology into creating service offerings focused on customer experience. READ MORE

7. 10. Integrated Product Service Offerings for Rail and Road Infrastructure : Reviewing Applicability in Sweden

   Author : Sofia Lingegård; Mattias Lindahl; Niclas Svensson; Daniel Brissaud; Linköpings universitet; []
   Keywords : NATURVETENSKAP; NATURAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Integrated Product Service Offerings; Product Service Systems; long-term contracts; risk; life-cycle perspective; resource-efficiency;

   Abstract : This research aims to explore and propose a more effective management of rail and road infrastructure and the possibility of a more resource-efficient road and rail infrastructure by applying business models based on performance and a life-cycle perspective.There is a lack of efficiency in the Swedish rail and road infrastructure industries - at the same time as the availability of the rail tracks and roads is essential. READ MORE