Search for dissertations about: "service innovation"
Showing result 6 - 10 of 197 swedish dissertations containing the words service innovation.
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6. Innovating Innovation : Understanding the Role of Service Design in Service Innovation
Abstract : Organizations across industries and sectors are seeking novel ways to innovate that can address the complex environments in which they operate. The complexity is reflected in an increasing focus on service innovation as the main growth trajectory, which entails ongoing infusion of technology into creating service offerings focused on customer experience. READ MORE
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7. User-involved service innovation : Three participating perspectives on co-creation
Abstract : The involvement of customers and other stakeholders in the innovation process is proposed to be a key success factor and something that makes companies more competitive. As a consequence, more and more organizations alter their innovation strategy accordingly. READ MORE
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8. Change in the Pharmaceutical Industry : Aspects on Innovation, Entrepreneurship, Openness, and Decision Making
Abstract : Over the past century, the pharmaceutical industry has been a major contributor of individual and population health and societal wealth. Its products and services have contributed to longevity of large groups of patients and symptom relief from major diseases. READ MORE
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9. Increasing Innovation Capability of Product-Service Systems through Collaborative Networks
Abstract : Many manufacturing industries are undergoing a transition from manufacturing of products towards integrating more services into the traditional product concepts andprovide product-service systems (PSS). Development of PSS changes the focus from the product to the functionality of the product; hence it can be referred to as functionalproduct development. READ MORE
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10. Patient involvement and service innovation in healthcare
Abstract : This thesis adds to a stream of research suggesting that healthcare can be more patient centered and efficient by redefining the role of the patient from a passive receiver to a more active and collaborative participant. This may relate to healthcare provision (Anderson and Funnell, 2005; Berry and Bendapudi, 2007; Bitner and Brown, 2008; McColl-Kennedy et al. READ MORE