Search for dissertations about: "service management company"
Showing result 1 - 5 of 64 swedish dissertations containing the words service management company.
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1. Exploring Third-Party Logistics and Partnering in Construction : A Supply Chain Management Perspective
Abstract : The construction industry is associated with problems such as low productivity and high costs. This has been highlighted in several government-funded reports in both Sweden and in the UK during the course of over two decades. READ MORE
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2. The Role of Service Guarantees in Managing Services
Abstract : Service guarantees have been argued to have many roles in managing services, for instance signal service quality, attract new customers, increase satisfaction and retention, and to differentiate the company from its competitors. Despite a growing interest from service organizations, research on service guarantees has been surprisingly scarce. READ MORE
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3. Service in the Airlines : Customer or Competition Oriented?
Abstract : This dissertation has two objectives. The first objective is to study an airline's organizational culture and its impact on the provision of service through a semiotic perspective, focusing on competence development, image, and the quality of service provided. READ MORE
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4. Introduction of POSO concept by WILO AB and its Benefits for the Company
Abstract : The Swedish branch of the WILO Group and the daughter of the WILO AG, which is one of the biggest producer of pumps worldwide, is going to introduce a new business organization concept in Sweden and evolve the present company's structure into a more customer-oriented one (Project-Oriented-Service-Organization) based on the experiences of the parental company in Germany – WILO AG.A new service approach is going to be introduced by a company, which deals with business-to-business customers. READ MORE
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5. Property management and maintenance in the multifamily housing sector in Sweden
Abstract : Several studies and government reports have indicated that a large number of apartments in Sweden built during the 1960s and 1970s require extensive refurbishment and that there is concern that some companies in the rental housing sector and in the tenant-owner cooperative (TOC) sector may have difficulties carrying out the needed activities. The overall purpose of the thesis is to increase the understanding of the factors that influence the decisions made within the multi faceted property management of multifamily housing in Sweden which would mitigate some of the shortcomings. READ MORE