Search for dissertations about: "service quality in hospital"

Showing result 1 - 5 of 51 swedish dissertations containing the words service quality in hospital.

  1. 1. Patient and public involvement in hospital quality improvement interventions : the mechanisms, monitoring and management

    Author : Carolina Bergerum; Maria Wolmesjö; Johan Thor; Christina Petersson; Christine Kumlien; Jönköping University; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; clinical microsystem; co-production; hospital organisation; improvement science; patient and public involvement; programme theory; public service operations management; quality improvement; service-dominant logic; Health Care Service and Management; Health Policy and Services and Health Economy; Hälso- och sjukvårdsorganisation; hälsopolitik och hälsoekonomi;

    Abstract : This dissertation focuses on the mechanisms, monitoring and management of patient and public involvement in hospital quality improvement (QI) interventions. Findings from a literature review generated an initial programme theory (PT) on active patient involvement in healthcare QI interventions (Paper 1). READ MORE

  2. 2. Patient involvement in quality improvement

    Author : Susanne Gustavsson; Chalmers tekniska högskola; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; patient roles; quality improvement; quality management; action research; healthcare; improvement knowledge; patient involvement; experienced-based co-design;

    Abstract : Quality improvements (QI,) based on principles, practices, and tools developed in the manufacturing industry, is becoming a common approach in healthcare, as well as an increasing focus on patient involvement. Healthcare QI is driven by challenges such as future patients’ demand for higher quality of care and their desire to have an amplified impact on their health situation and care. READ MORE

  3. 3. Quality Improvement in Healthcare

    Author : Svante Lifvergren; Chalmers tekniska högskola; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; quality improvement; Healthcare; learning mechanisms; integrated care; action research; improvement science;

    Abstract : ABSTRACTThe Swedish healthcare system, although being one of the more efficientcare systems in the world with good medical outcomes at a moderate cost,faces tremendous future challenges. An ageing population with morepatients suffering from multiple diseases together with accelerating medicotechnical developments is putting increasing pressure on the system. READ MORE

  4. 4. Quality of clinical laboratory services in Rwanda

    Author : Vincent Rusanganwa; Magnus Evander; Anna-Karin Hurtig; Jean Bosco Gahutu; Cecilia Stålsby-Lundborg; Umeå universitet; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Quality of healthcare; SLMTA; laboratory; diagnostic; Quality management system; Rwanda; Public health; folkhälsa;

    Abstract : Introduction: Poor quality health care is a serious silent public health problem worldwide, resulting in deaths, disabilities and long hospital stays with unnecessary costs. It affects patients in all countries regardless of their level of development. READ MORE

  5. 5. Quality Improvement System for Maternal and Newborn Health Care Services at District and Sub-district Hospitals in Bangladesh

    Author : Farzana Islam; Koustuv Dalal; Charli Eriksson; Fazlur Rahman; Aminur Rahman; Ragnar Westerling; Örebro universitet; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Bangladesh; hospital; maternal health; newborn health; quality improvement;

    Abstract : In Bangladesh, research focusing on the quality of maternal and newborn health (MNH) services in hospitals remains neglected. There have only been a few studies conducted on quality issues and found the quality of MNH care provided at district and sub-district hospitals to be poor. READ MORE