Search for dissertations about: "service to others"
Showing result 1 - 5 of 135 swedish dissertations containing the words service to others.
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1. Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings
Abstract : Environmental impact has increasingly become a “buzzword” and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. READ MORE
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2. Social Media as Sociomaterial Service : On Practicing Public Service Innovation in Municipalities
Abstract : Governments are in need to innovate public service. They struggle with complex societal problems, decreased citizen trust and the work of adapting to new demands related to how service should be delivered to fit contemporary living. READ MORE
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3. Patient Involvement : A Service Perspective
Abstract : For a long time, patients were seen as weak and passive recipients of care, whose only role was to provide information and comply with doctors’ orders. This is beginning to change, and patients are more seen as autonomous, active, and involved collaborators in care, co-creating value with service providers and others. READ MORE
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4. Mind the gap : organizational factors related to transfers of older people between nursing homes and hospital care
Abstract : The overall aim of the present thesis was to study factors related to transfers of older people between nursing homes, emergency department and hospital care.The thesis was based on four studies and used three methods: focus group discussions, structured review of electronic healthcare records, semi-structured interviews with registered nurses and general practitioners. READ MORE
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5. Technology-based service experiences : A study of the functional and emotional dimensions in telecom services
Abstract : As technology is invading the society of millions of people around the world today, more and more people are affected in their daily life by services such as Internet bank services, e-commerce, telecom services and ATM machines. Technical advances are providing new possibilities and solutions to many different customer needs. READ MORE
