Search for dissertations about: "service to others"

Showing result 1 - 5 of 149 swedish dissertations containing the words service to others.

  1. 1. Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings

    Author : Karin Isaksson; Maria Huge-Brodin; Maria Björklund; Mats Abrahamsson; Roland Hellberg; Linköpings universitet; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Logistics service providers; new service development; framework; green service offerings; environmental work;

    Abstract : Environmental impact has increasingly become a “buzzword” and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. READ MORE

  2. 2. Social Media as Sociomaterial Service : On Practicing Public Service Innovation in Municipalities

    Author : Livia Norström; Martin Gellerstedt; Ulrika Lundh Snis; Iréne Bernhard; Anna Ståhlbröst; Högskolan Väst; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Social media; Municipalities; Communicators; E-government; Participatory government; Engaged scholarship; Service innovation; Practice perspective; Sociomateriality; Work Integrated Learning; Arbetsintegrerat lärande; Informatik; Informatics;

    Abstract : Governments are in need to innovate public service. They struggle with complex societal problems, decreased citizen trust and the work of adapting to new demands related to how service should be delivered to fit contemporary living. READ MORE

  3. 3. Patient Involvement : A Service Perspective

    Author : Hannah Snyder; Mattias Elg; Lars Witell; Per Echeverri; Linköpings universitet; []
    Keywords : ;

    Abstract : For a long time, patients were seen as weak and passive recipients of care, whose only role was to provide information and comply with doctors’ orders. This is beginning to change, and patients are more seen as autonomous, active, and involved collaborators in care, co-creating value with service providers and others. READ MORE

  4. 4. From Welfare to Work : Financial Incentives, Active Labor Market Policies, and Integration Programs

    Author : Lillit Ottosson; Eva Mörk; Anna Sjögren; Ulrika Vikman; Alexander Willén; Uppsala universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Social assistance; Welfare; Labor supply; Public sector employment programs; Cost-shifting; Dynamic inverse probability weighting; Refugees; Integration; Active labor market policies; Language support; Economics; Nationalekonomi;

    Abstract : Essay I: I study the effects of increased social assistance (SA) generosity by exploiting exogenous variation induced by a ruling in the Swedish Supreme Administrative Court in 1993, mandating local governments to provide a minimum level of untied SA payments. The new rule forced some local governments to increase their SA generosity, while others were unaffected as they already complied with the stricter standards. READ MORE

  5. 5. Technology-based service experiences : A study of the functional and emotional dimensions in telecom services

    Author : Sara Sandström; Bo Edvardsson; Per Kristensson; Peter Magnusson; Amjad Hadjikhani; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

    Abstract : As technology is invading the society of millions of people around the world today, more and more people are affected in their daily life by services such as Internet bank services, e-commerce, telecom services and ATM machines. Technical advances are providing new possibilities and solutions to many different customer needs. READ MORE