Search for dissertations about: "service to others"

Showing result 1 - 5 of 135 swedish dissertations containing the words service to others.

  1. 1. Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings

    Author : Karin Isaksson; Maria Huge-Brodin; Maria Björklund; Mats Abrahamsson; Roland Hellberg; Linköpings universitet; []
    Keywords : ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Logistics service providers; new service development; framework; green service offerings; environmental work;

    Abstract : Environmental impact has increasingly become a “buzzword” and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. READ MORE

  2. 2. Social Media as Sociomaterial Service : On Practicing Public Service Innovation in Municipalities

    Author : Livia Norström; Martin Gellerstedt; Ulrika Lundh Snis; Iréne Bernhard; Anna Ståhlbröst; Högskolan Väst; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Social media; Municipalities; Communicators; E-government; Participatory government; Engaged scholarship; Service innovation; Practice perspective; Sociomateriality; Work Integrated Learning; Arbetsintegrerat lärande; Informatik; Informatics;

    Abstract : Governments are in need to innovate public service. They struggle with complex societal problems, decreased citizen trust and the work of adapting to new demands related to how service should be delivered to fit contemporary living. READ MORE

  3. 3. Patient Involvement : A Service Perspective

    Author : Hannah Snyder; Mattias Elg; Lars Witell; Per Echeverri; Linköpings universitet; []
    Keywords : ;

    Abstract : For a long time, patients were seen as weak and passive recipients of care, whose only role was to provide information and comply with doctors’ orders. This is beginning to change, and patients are more seen as autonomous, active, and involved collaborators in care, co-creating value with service providers and others. READ MORE

  4. 4. Mind the gap : organizational factors related to transfers of older people between nursing homes and hospital care

    Author : Marie Kirsebom; Barbro Wadensten; Mariann Hedström; Ulrika Pöder; Annica Kihlgren; Uppsala universitet; []
    Keywords : MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; Hospitalizations; Advance care planning; Emergency service; Patient admission; Nursing homes; Medicinsk vetenskap; Medical Science; hospitalizations; advance care planning; emergency service; patient admission; nursing homes;

    Abstract : The overall aim of the present thesis was to study factors related to transfers of older people between nursing homes, emergency department and hospital care.The thesis was based on four studies and used three methods: focus group discussions, structured review of electronic healthcare records, semi-structured interviews with registered nurses and general practitioners. READ MORE

  5. 5. Technology-based service experiences : A study of the functional and emotional dimensions in telecom services

    Author : Sara Sandström; Bo Edvardsson; Per Kristensson; Peter Magnusson; Amjad Hadjikhani; Karlstads universitet; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Business studies; Företagsekonomi; Business Administration; Företagsekonomi;

    Abstract : As technology is invading the society of millions of people around the world today, more and more people are affected in their daily life by services such as Internet bank services, e-commerce, telecom services and ATM machines. Technical advances are providing new possibilities and solutions to many different customer needs. READ MORE