Search for dissertations about: "services"

Showing result 16 - 20 of 2955 swedish dissertations containing the word services.

  2. 16. Collaboration and Coordination Challenges in Patient-Centered Care : Models and Informaion Services

    Author : Monica Winge; Benkt Wangler; Paul Johannesson; Fredrik Karlsson; Stockholms universitet; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; patient-centered care; healthcare; social care; home care; collaboration; coordination; care processes; processes coordination; multi-sectoral collaboration; communication; information models; information services; management; Computer and Systems Sciences; data- och systemvetenskap;

    Abstract : This thesis reports on research focuses on how to deal with the fact that the organization and processesof today’s health and social care are becoming ever more complex as a consequence of societal trends, including an aging population and an increased reliance on care at home. The overall research goal is to suggest ways in which IT-based solutions can enable and leverage collaboration and coordination insituations where a co-morbid patient is subject to care delivered simultaneously by several different professionals and organizations. READ MORE

  4. 17. Health-promoting health services : personal health documents and empowerment

    Author : Lars Jerdén; Lars Weinehall; Erik Bergström; Gunilla Burell; Charli Eriksson; Umeå universitet; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; Empowerment; health promotion; health behaviour; self-rated health; medical records; adolescents; health services; primary health care; nursing; cost-effectiveness; Epidemiology; Epidemiologi;

    Abstract : In 2003, the Swedish Parliament adopted a national public health policy that included the domain - “A more health-promoting health service”. Strategies and tools are needed in the work to reorient health services. Personal health documents are documents concerning a person’s health, and are owned by the individual. READ MORE

  5. 18. Self Services and Disservices : Improving Avatars with Co-Design

    Author : Håkan Alm; Högskolan i Borås; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; Co-Design; Avatar; e-Services; Self Service Technologies; Informatik;

    Abstract : Corporations and government agencies that use Avatars claim there are substantial benefits for using them in their respective organizations; including 24/7 service availability, quick answers without a phone queue, and improved consistency in the responses provided. “There are also potential cost savings by having an Avatar answering questions compared to using personnel” (Lind and Salomonson, 2006). READ MORE

  6. 19. Management Control in Services. A Contingency Study of Responsibility Accounting in Highly Interactive Services

    Author : Sven Modell; Företagsekonomiska institutionen; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; organizational technology; responsibility accounting; services; management control; contingency theory; agency theory; Management of enterprises; Företagsledning; management;

    Abstract : This report examines the use of management control in services, with particular reference to the role of formal control systems in attributing and devolving responsibility within organizations. The study draws extensively on the service as well as the management control literature and advances an analytical framework based on a process-oriented approach to responsibility accounting. READ MORE

  7. 20. Improvements for value creation in public services

    Author : Daniel Gyllenhammar; Chalmers tekniska högskola; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; value co-creation; public services; customer focus; welfare services; service ecosystems; public service logic; Improvements; change processes;

    Abstract : The demands on public services are constantly increasing and the public sector has, over the years, been subject to several management approaches trying to improve it. These new approaches have been criticized lately for an overly emphasis on market forces, specialization, and an intra-organizational focus, resulting in fragmented services and a poor system understanding for both citizens and employees of public organizations. READ MORE