Search for dissertations about: "servicescape design"

Found 2 swedish dissertations containing the words servicescape design.

  2. 1. Engineering Quality Feelings : Applications in products, service environments and work systems

    Author : Ebru Ayas; Jörgen Eklund; Shigekazu Ishihara; Tom Childs; KTH; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; ew product development; ergonomics evaluation design for quality; Affective Engineering; servicescape design; product experience;

    Abstract : Contemporary quality issues in product design are moving from materialistic to emotional user fulfillment; comprehensive research is needed to examine quality product feelings. This research is directed toward a deeper understanding of user and customer quality feelings for different product types, including services. READ MORE

  4. 2. Exploring barriers to energy efficiency in supermarkets

    Author : Ulla Lindberg; MariAnne Karlsson; Högskolan i Borås; []
    Keywords : retail; servicescape; foodscape; chilled groceries; energy efficiency; barriers; refrigerated display cabinets; consumer behaviors; consumer perceptions; Resource Recovery; Resursåtervinning;

    Abstract : Energy efficiency activities in sections of grocery stores for chilled groceries are subject to particular challenges as this is a complex indoor environment given that the goal of store owners is to offer consumers chilled groceries of high quality in a comfortable environment while at the same time trying to reduce energy use. Consequently, it is important to maintain the right temperature in the right place and to be aware of the consumers’ shopping situation. READ MORE