Search for dissertations about: "servitization"

Showing result 1 - 5 of 20 swedish dissertations containing the word servitization.

  2. 1. Digital servitization : Organizing the firm and working with the ecosystem

    Author : Alexey Sklyar; Christian Kowalkowski; David Sörhammar; Bård Tronvoll; Vinit Parida; Linköpings universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Digital servitization; Servitization; Digitalization; Ecosystem; Business marketing;

    Abstract : Traditionally, equipment sales were the main source of revenues for manufacturing firms. The situation has changed, and such firms are undergoing servitization when revenues are increasingly derived from services. In parallel, the digitalization of industries brings novel technologies to the forefront of manufacturers’ agendas. READ MORE

  4. 2. A Relational View on Digital Servitization : Empirical Insights from Industrial Relationships

    Author : Anmar Kamalaldin; David Sjödin; Vinit Parida; Joakim Björkdahl; Luleå tekniska universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Digital Servitization; Digitalization; Industry 4.0; PSS; Business Models; Innovation Ecosystems; B2B; Entreprenörskap och innovation; Entrepreneurship and Innovation;

    Abstract : Background and purpose: Digital technologies are enabling the transformation of manufacturing companies from being a product provider to a service provider, a trend that is referred to as ‘digital servitization’. Providers typically adopt a digital servitization strategy to differentiate themselves from competitors, create new revenue streams, and unlock new value creation opportunities for their industrial customers. READ MORE

  5. 3. How Digital Servitization Unfolds : Empirical insights from Swedish industry

    Author : Lina Linde; Vinit Parida; David Sjödin; Johan Frishammar; Magnus Persson; Luleå tekniska universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Entreprenörskap och innovation; Entrepreneurship and Innovation;

    Abstract : Digital technologies are enabling the transformation of historically product-centric companies to become service providers, a trend referred to as ‘digital servitization’. By embedding digital components into physical products, industrial providers can offer digital services such as fleet or site optimization to improve their customers’ operation processes. READ MORE

  6. 4. Are you really listening to what your customers are saying? Making use of customer feedback in the era of servitization and digitalization

    Author : Andrea Birch-Jensen; Chalmers tekniska högskola; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; capabilities; servitization; customer satisfaction; service improvements; customer feedback; digitalization;

    Abstract : As digitalization and servitization are transforming the customer offering, and as customers’ wishes and needs are growing increasingly complex, the processes related to understanding how customers perceive the offering need to adapt accordingly. Thus, the customer feedback channels and content are impacted, creating challenges and opportunities for firms in both service and manufacturing industries. READ MORE

  7. 5. Ecosystem Orchestration within Digital Servitization : A Path towards Sustainable Industry

    Author : Milad Kolagar; Vinit Parida; David Sjödin; Wiebke Reim; Ana Lisboa; Luleå tekniska universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Entreprenörskap och innovation; Entrepreneurship and Innovation;

    Abstract : The development of new digital technologies is enabling manufacturing firms to transition from their traditional product-centric approaches to a more sophisticated service-oriented model, known as “digital servitization”. Moreover, this convergence between digitalization and servitization can provide innovative ways of reducing environmental footprints and enhancing social impact, while preserving firms' economic viability. READ MORE