Search for dissertations about: "telephone advisory services"
Found 1 swedish dissertation containing the words telephone advisory services.
1. Gaining Professional Competence for Patient Encounters by Means of a New Understanding
Abstract : Swedish health care is currently facing problems, such as lack of financial resources, staff shortage and dissatisfaction among patients and professionals. Patients’ dissatisfaction was the point of departure for the present study, and one approach dealing with this problem was investigated. READ MORE