Search for dissertations about: "thesis on customer care"
Showing result 16 - 20 of 29 swedish dissertations containing the words thesis on customer care.
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16. Fathers involved in children with type 1 diabetes : finding the balance between disease control and health promotion
Abstract : Background:Type I diabetes is a chronic disease that places great demands on the child and family. Parental involvement has been found to be essential for disease outcome. READ MORE
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17. Ownership or Access? : A study of mobility services in the access economy
Abstract : The access economy is a business model emphasizing temporary access and usage over permanent ownership, centered on the renting of products among individuals or organizations. Endorsed by the media, analysts, and researchers, access-based services, which allow customers to pay for the temporary use of a product without owning it, have gained popularity in various consumer and business-to-business industries, including mobility, fashion, and mechanical equipment. READ MORE
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18. Price responses to changes in costs and demand
Abstract : A large theoretical and empirical literature has studied the response in prices to changes in demands and costs. Three of the essays in this thesis are empirical studies of price-setting. The most important reason for studying the properties of price adjustments is the possible link between pricing and the business cycle. READ MORE
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19. Predicting functional product availability and cost through a simulation driven approach
Abstract : New business models, which adhere to new customer values and demands with more service content, call for a closer look at the offered product concepts. One promising methodology is the Functional Product, a total care solution, in which function is guaranteed to a specified level of availability. READ MORE
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20. Managerial Challenges in the Development of Integrated Solutions
Abstract : The purpose of this thesis is to investigate managerial challenges related to the development of integrated solutions. This purpose is in line with a trend towards moving into solution provision in manufacturing, and the complexity that arises in the development of so called integrated solutions compared to the development of physical products. READ MORE