Search for dissertations about: "thesis on employee satisfaction"

Showing result 1 - 5 of 28 swedish dissertations containing the words thesis on employee satisfaction.

  1. 1. Effects of critical incidents on consumer satisfaction

    Author : Margareta Friman; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport; Psykologi; Psychology; Perceived service quality; Consumer satisfaction; Negative critical incidents; Affect; Public transport;

    Abstract : Satisfaction is assumed to be an important cause of attitude change by mediating between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific product or service. One factor is expectations, another performance of the product or service, and a third disconfirmation of expectation. READ MORE

  2. 2. Satisfaction with public transport services

    Author : Margareta Friman; Karlstads universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Public transport; Psykologi; Psychology;

    Abstract : Satisfaction is assumed to be an important cause of attitude change by acting as a mediator between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific performance. One factor is expectations, another one performance, and a third factor disconfirmation of expectations. READ MORE

  3. 3. Psychological perspectives on performance-based compensation : Implications for work-related and health-related outcomes

    Author : Alexander Nordgren Selar; Magnus Sverke; Helena Falkenberg; Johnny Hellgren; Tomas Jungert; Stockholms universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; compensation; financial incentives; health; income; job performance; need satisfaction; pay dispersion; performance-based pay; self-determination theory; turnover intention; well-being; work motivation; psykologi; Psychology;

    Abstract : In the past decades, the contributions of individuals have come into greater focus on all levels of employment in many types of organizations. For example, this is manifested through an increased use of individual performance-based pay setting, where individual evaluations of employees’ contributions lead to diversified pay raises among peers. READ MORE

  4. 4. Organizational death and employee motivation : Investigating a plant closure in a multi-plant organization

    Author : Lars Häsänen; Johnny Hellgren; Gunn Johansson; Lena Mårtensson; Stockholms universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Plant closure; closedown; goal theory; goal setting; motivation; organizational death; productivity; efficiency; performance and psychological climate; Psychology; Psykologi; Psychology; psykologi;

    Abstract : Major organizational changes are often connected with a variety of negative outcomes for both employees and the organization alike. As a contrast to this, organizational deaths have instead been associated with increased productivity and motivation to perform, despite certainty of job loss. READ MORE

  5. 5. Mirror, mirror on the wall, who's the innovator after all? : An explorative study of a management-initiated employee innovation process

    Author : Izabelle Bäckström; Innovationsteknik; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Critical discourse analysis; Digitalization; Employee-driven innovation; Innovation management; Power relations; Roles; Web-based tools; Critical discourse analysis; Digitalization; Innovation management; Employee-driven innovation; Power relations; Roles; Web-based tools;

    Abstract : Today, the innovation arena is open to a wider range of participants than previously acknowledged. One specifically neglected group of innovators in traditional innovation studies is non-R&D and non-managerial employees, also referred to as ‘ordinary’ employees by the existing body of literature on employee-driven innovation (EDI). READ MORE