Search for dissertations about: "tjänstedesign"

Showing result 1 - 5 of 7 swedish dissertations containing the word tjänstedesign.

  1. 1. Stakeholder Engagement for Service Design : How service designers identify and communicate insights

    Author : Fabian Segelström; Stefan Holmlid; Catriona Macaulay; Linköpings universitet; []
    Keywords : NATURAL SCIENCES; NATURVETENSKAP; NATURVETENSKAP; NATURAL SCIENCES; service design; design; service; design research; tjänstedesign; design; tjänst; användarstudier;

    Abstract : Service design is a field emerging from the new-found interest in services as a design material by practitioners and academics of the human-centred design tradition. As such, the field can build on the knowledge from previous work in design as well as in service research. READ MORE

  2. 2. Representing Future Situations of Service : Prototyping in Service Design

    Author : Johan Blomkvist; Stefan Holmlid; Robert Ramberg; Daniel Kindström; Youn-kyung Lim; Linköpings universitet; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; situated cognition; prototyping; representations; tjänstedesign; situerad kognition; prototypande; representationer;

    Abstract : This thesis describes prototyping in service design through the theoretical lens of situated cognition. The research questions are what a service prototype is, what the benefits of service prototyping are, and how prototypes aid in the process of designing services. Four papers are included. READ MORE

  3. 3. Service Design : a conceptualization of an emerging practice

    Author : Katarina Wetter Edman; Göteborgs universitet; Göteborgs universitet; Gothenburg University; []
    Keywords : HUMANITIES; HUMANIORA; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; service design; design practice; design management; user involvement; service marketing management; service-dominant logic; tjänstedesign; designpraktik; design management; användarinvolvering; Service; service design; Service-Dominant logic;

    Abstract : Service design is an emerging design practice with an interdisciplinary heritage. Most previousresearch has been based on what service designers do; with the increased academic interestin service design over the past decade, the time has come to conceptualize the underlyingdiscourses. READ MORE

  4. 4. Storyforming : Experiments in creating discursive engagements between people, things and environments

    Author : Loove Broms; Sara Ilstedt Hjelm; Cecilia Katzeff; Johan Redström; Jonathan Chapman; KTH; []
    Keywords : NATURAL SCIENCES; NATURVETENSKAP; NATURVETENSKAP; NATURAL SCIENCES; interaction design; sustainable design; research through design; critical design; Machine Design; Maskinkonstruktion;

    Abstract : This thesis introduces and critically reflects on a design programme, Storyforming, that explores ways to design objects and places to enrich daily life narratives. Using an experimental design approach, the goal is to exemplify and explore this idea with discursive artefacts that, through their physical and temporal form, act as catalysts in the construction of meaningful experiences. READ MORE

  5. 5. Designing for sustainability practices : RE-DO Design Doings, Strategies and Postures

    Author : Mia Hesselgren; Sara Ilsted; Elina Eriksson; Sampsa Hyysalo; KTH; []
    Keywords : HUMANITIES; HUMANIORA; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; TEKNIK OCH TEKNOLOGIER; SAMHÄLLSVETENSKAP; HUMANIORA; ENGINEERING AND TECHNOLOGY; SOCIAL SCIENCES; HUMANITIES; Sustainability transitions; Transition design; Machine Design; Maskinkonstruktion;

    Abstract : Tackling current sustainability challenges requires substantial societal and social changes, and many different strategies for their deployment. More people have to choose sustainability practices, such as sustainable mobility practices, but such transitions are not easily accomplished. READ MORE