Search for dissertations about: "transportation customer satisfaction"

Found 5 swedish dissertations containing the words transportation customer satisfaction.

2. 1. Satisfaction with public transport services

   Author : Margareta Friman; Karlstads universitet; []
   Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; Perceived service quality; Consumer satisfaction; Negative critical incidents; Public transport; Psykologi; Psychology;

   Abstract : Satisfaction is assumed to be an important cause of attitude change by acting as a mediator between preexposure and postexposure attitudes. A number of factors account for whether one is satisfied or not with a specific performance. One factor is expectations, another one performance, and a third factor disconfirmation of expectations. READ MORE

4. 2. Developing decision support systems for last mile transportation problems

   Author : Vijay Paidi; Johan Håkansson; Hasan Fleyeh; Roger G. Nyberg; Vitaly Komashilov; Högskolan Dalarna; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; NATURVETENSKAP; NATURAL SCIENCES; parking spaces; attended handovers; user satisfaction; pollution; business opportunities; Complex Systems – Microdata Analysis; Komplexa system - mikrodataanalys;

   Abstract : Last mile transportation is the most problematic phase of transportation needing additional research and effort. Longer waits or search times, lack of navigational directions and real-time information are some of the common problems associated with last mile transportation. READ MORE

5. 3. Architectural Evolution of Intelligent Transport Systems (ITS) using Cloud Computing

   Author : Robayet Nasim; Andreas Kassler; Anna Brunström; Franz J. Hauck; Karlstads universitet; []
   Keywords : NATURVETENSKAP; NATURAL SCIENCES; ITS; cloud computing; OpenStack; virtualization; asynchronous communication; publish subscribe system; scalability; distributed architecture; QoS; latency.; Computer Science; Datavetenskap;

   Abstract : With the advent of Smart Cities, Intelligent Transport System (ITS) has become an efficient way of offering an accessible, safe, and sustainable transportation system. Utilizing advances in Information and Communication Technology (ICT), ITS can maximize the capacity of existing transportation system without building new infrastructure. READ MORE

6. 4. Uncertain demand prediction for guaranteed automated vehicle fleet performance

   Author : Sten Elling Tingstad Jacobsen; Chalmers tekniska högskola; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Mobility-on-Demand; Travel Demand Uncertainty; Energy Efficiency; Chance Constraint Optimization; Gaussian Process Regression; Stochastic Model Predictive Control; Fleet Opti- mization;

   Abstract : Mobility-on-demand (MoD) services offer a convenient and efficient transportation option, using technology to replace traditional modes. However, the flexibility of MoD services also presents challenges in controlling the system. One of the major issues is supply-demand imbalance, caused by uneven stochastic travel demand. READ MORE

7. 5. Security in Physical Distribution - Causes, mitigation measures and an investment model

   Author : Luca Urciuoli; Teknisk logistik; []
   Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; security investments.; security measures in supply chains; causes of security vulnerability; antagonistic risks; security; physical distribution;

   Abstract : Recent statistics and terror events testify an increased vulnerability of distribution networks. Antagonistic threats as theft, counterfeiting, contamination and terror are burdening supply chains with unexpected costs in form of lost cargo, production downtimes, lower customer satisfaction, and higher transportation costs. READ MORE