Search for dissertations about: "user satisfaction"

Showing result 1 - 5 of 63 swedish dissertations containing the words user satisfaction.

  1. 1. An Inquiry into Satisfaction and Variations in User-Oriented Elderly Care

    Author : Petri Kajonius; Ali Kazemi; Åke Wahlin; Boo Johansson; Åke Wallin; Petri J. Kajonius; Högskolan Väst; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; Satisfaction; elderly; care quality; user-orientated care; Psychology; Psykologi;

    Abstract : The foundation for this thesis is an ongoing discussion about quality in Swedish elderly care: Which are the most important factors that contribute to elderly care in terms of satisfaction among older persons, and what are the primary reasons for their differences? Aims. The principal aim was to examine what determines satisfaction with elderly care in home care and nursing homes, using the perspective of older persons (Studies I and II). READ MORE

  2. 2. An interactive health technology solution for encouraging physical activity : a first model based on a user perspective

    Author : Anna Åkerberg; Maria Lindén; Anne Söderlund; Maria Hagströmer; Mälardalens högskola; []
    Keywords : ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; physical activity; user perspective; user; technology; encourage; behavior change; application; smartphone; fysisk aktivitet; användarperspektiv; användare; teknik; uppmuntra; beteendeförändring; applikation; smartphone; Care Sciences; vårdvetenskap;

    Abstract : Globally, the level of physical inactivity is increasing. The overall aim of this thesis was to develop and test a first model of an interactive health technology solution (called App&Move) that should encourage physically inactive adults to be more physically active. READ MORE

  3. 3. Extending Game User Experience - Exploring Player Feedback and Satisfaction : The Birth of the Playsona

    Author : Björn Strååt; Harko Verhagen; Frans Mäyrä; Stockholms universitet; []
    Keywords : SOCIAL SCIENCES; SAMHÄLLSVETENSKAP; video game design; user experience; game user experience; playsona; aspect based sentiment analysis; focused player diaries; Man-Machine-Interaction MMI ; människa-maskin-interaktion MMI ;

    Abstract : Video games are experience-based products and user satisfaction is key for their popularity. To design for as strong an experience as possible, game developers incorporate evaluation methods that help to discover their users’ expectations and needs. Despite such efforts, problems still occur with the game design that lower the user experience. READ MORE

  4. 4. Improving Travel Satisfaction with Public Transport

    Author : Roberto Fernández Abenoza; Yusak Octavius Susilo; Oded Cats; Lars E. Olsson; KTH; []
    Keywords : ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Customer Satisfaction; Service Quality; Public Transport; Door-to-door journey; Trip legs; Multimodal trips; User profiles; Market segmentation; Geographical variations; Transportvetenskap; Transport Science;

    Abstract : The existing link between PT travelers’ satisfaction, ridership and loyalty prove the relevance of improving overall trip satisfaction. The thesis present an array of approaches and methodologies aiming at increasing overall satisfaction with PT door-to-door trips while covering important issues that previous research has failed to address. READ MORE

  5. 5. Satisfaction with Public Transport Trips

    Author : Roberto Fernandez Abenoza; Yusak Octavius Susilo; Oded Cats; Sigal Kaplan; KTH; []
    Keywords : ENGINEERING AND TECHNOLOGY; TEKNIK OCH TEKNOLOGIER; TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; customer satisfaction; public transport; three-factor theory; accessibility; built-environment; weather; door-to-door trips; firs and last-mile; market segmentation; geographical variations; service quality; safety perceptions; temporal variations; Transportvetenskap; Transport Science;

    Abstract : Continuous urban growth, environmental issues, competition for limited space, longer commuting distances as well as the need to promote equity and equality in society are the primary reasons that make the improvement of public transport (PT) services a key policy area in many countries across the globe. Travel satisfaction measures the perceived quality of the PT service and it is an important aspect that operators and PT authorities need to consider when improving the service offered. READ MORE