Search for dissertations about: "workforce management"

Showing result 1 - 5 of 23 swedish dissertations containing the words workforce management.

  2. 1. Topics in Workforce Management in a Contact Center Context

    Author : Göran Svensson; Per Enqvist; Tolga Tezcan; KTH; []
    Keywords : NATURVETENSKAP; NATURAL SCIENCES; queues; queuing networks; workforce management; optimization; conditional value-at-risk; Tillämpad matematik och beräkningsmatematik; Applied and Computational Mathematics;

    Abstract : This thesis is written as a monograph covering topics in operations research and focusing on workforcemanagement in a contact center environment.This text is the result of a cooperative project between the Royal Institute of Technology (KTH) andTeleopti WFM. READ MORE

  4. 2. "Anyone could do that" : Nordic perspectives on competence in tourism

    Author : Kajsa G. Åberg; Dieter K. Müller; Roger Marjavaara; Doris Carson; Tim Coles; Umeå universitet; []
    Keywords : SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; tourism; education; workforce; competence; destination management; destination development; recruitment; Sweden; Finland; Norway; Social and Economic Geography; kulturgeografi;

    Abstract : In academic reasoning, as well as policy rhethoric, much attention has been drawn to the low thresholds to employment and entrepreneurship in tourism. The purpose of this thesis is to go beyond the simplified images and examine the educational characteristics of the tourism workforce in a way that includes both a geographical and work task related aspect. READ MORE

  5. 3. Health workforce development post-1990s health sector reforms : the case of medical doctors in Tanzania

    Author : Nathanael Sirili; Anna-Karin Hurtig; Isabel Goicolea; Angwara Denis Kiwara; Ottar Mædstad; Umeå universitet; []
    Keywords : MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; MEDICIN OCH HÄLSOVETENSKAP; MEDICAL AND HEALTH SCIENCES; health sector reforms; health workforce; doctors; training; deployment; retention; decentralized health sector; public-private partnership; rural; Tanzania; low- and middle- income countries; Public health; folkhälsa;

    Abstract : Background: Health systems in many low- and middle-income countries suffer from critical shortages and inequitable geographical distribution of the health workforce. Since the 1940s, many low- and middle-income countries have passed through different regimes of health sector reforms; the most recent one was in the 1990s. READ MORE

  6. 4. Labour Productivity in the Building Industry – Studies of Uganda

    Author : Henry Mwanaki Alinaitwe; Byggproduktion; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Uganda; Building industry; Labour Productivity;

    Abstract : Research has been pointing out that productivity in the building industry is stagnant and in some cases declining. Poor productivity of craftsmen is one of the causes of cost and time overruns on building projects. READ MORE

  7. 5. Improvement of Labour Performance and Productivity in Uganda´s Building Industry

    Author : Henry Mwanaki Alinaitwe; Byggproduktion; []
    Keywords : TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; performance improvement; Labour productivity; building industry; Uganda;

    Abstract : Productivity of labour is particularly important especially in developing countries where most of the building work is still carried out on manual basis. Previous research has pointed out that productivity in the building industry is low and in some cases declining. READ MORE