Design of Business Process Model Repositories Requirements, Semantic Annotation Model and Relationship Meta-model

Abstract: Business process management is fast becoming one of the most important approaches for designing contemporary organizations and information systems. A critical component of business process management is business process modelling. It is widely accepted that modelling of business processes from scratch is a complex, time-consuming and error-prone task. However the efforts made to model these processes are seldom reused beyond their original purpose. Reuse of business process models has the potential to overcome the challenges of modelling business processes from scratch. Process model repositories, properly populated, are certainly a step toward supporting reuse of process models.This thesis starts with the observation that the existing process model repositories for supporting process model reuse suffer from several shortcomings that affect their usability in practice. Firstly, most of the existing repositories are proprietary, therefore they can only be enhanced or extended with new models by the owners of the repositories. Secondly, it is difficult to locate and retrieve relevant process models from a large collection. Thirdly, process models are not goal related, thereby making it difficult to gain an understanding of the business goals that are realized by a certain model. Finally, process model repositories lack a clear mechanism to identify and define the relationship between business processes and as a result it is difficult to identify related processes.Following a design science research paradigm, this thesis proposes an open and language-independent process model repository with an efficient retrieval system to support process model reuse. The proposed repository is grounded on four original and interrelated contributions: (1) a set of requirements that a process model repository should possess to increase the probability of process model reuse; (2) a context-based process semantic annotation model for semantically annotating process models to facilitate effective retrieval of process models; (3) a business process relationship meta-model for identifying and defining the relationship of process models in the repository; and (4) architecture of a process model repository for process model reuse.The models and architecture produced in this thesis were evaluated to test their utility, quality and efficacy. The semantic annotation model was evaluated through two empirical studies using controlled experiments. The conclusion drawn from the two studies is that the annotation model improves searching, navigation and understanding of process models. The process relationship meta-model was evaluated using an informed argument to determine the extent to which it meets the established requirements. The results of the analysis revealed that the meta-model meets the established requirements. Also the analysis of the architecture against the requirements indicates that the architecture meets the established requirements.