Understanding the application of knowledge management to the safety critical facilities

University dissertation from Stockholm : KTH

Abstract: Challenges to the operating nuclear power plants and transport infrastructures are outlined. It is concluded that most aggravating factors are related to knowledge. Thus, of necessity, effective knowledge management is required.Knowledge management theories are reviewed in their historical perspective as a natural extension and unification of information theories and theories about learning. The first line is identified with names as Wiener, Ashby, Shannon, Jaynes, Dretske, Harkevich. The second line – with Vygotsky, Engeström, Carayannis.The recent developments of knowledge management theorists as Davenport, Prusak, Drew, Wiig, Zack are considered stressing learning, retaining of knowledge, approaching the state awareness of awareness, and alignment of knowledge management with the strategy of the concerned organizations.Further, some of the details and results are presented of what is achieved so far. More specifically, knowledge management tools are applied to the practical work activities as event reporting, data collection, condition assessment, verification of safety functions and incident investigation. Obstacles are identified and improvements are proposed.Finally, it is advised to continue to implement and further develop knowledge management tools in the organizations involved in various aspects of safety critical facilities.

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